Which subprocessors each vendor names publicly

    A named subprocessor list is what lets a privacy officer trace the chain of disclosure. Below is what each vendor publishes, quoted verbatim, with the page it came from.

    22 of 39 vendors publish somethingLast checked 25 Sept 2026
    This tracker records only what each vendor has published on its own public pages. It is not an assessment, audit, certification or endorsement. Vendors change their documentation — always verify directly before making a procurement decision.

    What is on the public record

    Which subprocessors does Abridge name?Ambient scribe
    SummaryChecked 25 Sept 2026
    Trust centre's Data Service Vendors table lists 13 vendors, each with a purpose and a US location: Google Cloud (cloud hosting), OpenAI and Anthropic (interim text summarization), Microsoft Azure (backup OpenAI model hosting), Baseten (running Abridge-created models), LiveKit (verbatim voice stream support), Temporal (encounter processing orchestration), Sentry (application performance monitoring and error tracking), Amplitude (application analytics), Zendesk (user support), Braze (user support and messaging), Sigma Computing (data management and analytics) and dbt Labs (data handling). The table notes PHI and/or PII involvement for every vendor except Temporal.
    “Data Service Vendors … OpenAI | Interim Text Summarization | US | PHI/PII involved. … Microsoft Azure | Backup OpenAI model hosting | US | PHI/PII involved. … Anthropic | Interim Text Summarization | US | PHI/PII involved.”
    trust.abridge.com

    Answered from what the vendor publishes on its own public pages, or from an official register where noted, as at the check date shown. Not an assessment, audit, certification or endorsement.

    Which subprocessors does Amazon Connect (Amazon Web Services) name?Contact centre (CCaaS)
    SummaryChecked 25 Sept 2026
    Public AWS sub-processor page published, organised into AWS infrastructure entities, AWS service providers, third-party service providers and AWS European Sovereign Cloud providers. AWS states the relevant sub-processors depend on the Region and services selected.
    “This page provides information about the sub-processors that AWS has engaged in accordance with the AWS Data Processing Addendum (AWS DPA)”
    aws.amazon.com

    Answered from what the vendor publishes on its own public pages, or from an official register where noted, as at the check date shown. Not an assessment, audit, certification or endorsement.

    Which subprocessors does Ambience Healthcare name?Ambient scribe
    SummaryChecked 25 Sept 2026
    Website analytics/advertising service providers named in privacy statement: Google Analytics, Marketo, LinkedIn Analytics, Gigya, Site Improve, Facebook Analytics, Twitter Analytics (product subprocessor list not published on checked pages)
    “We may also use Google Analytics, Marketo, LinkedIn Analytics, Gigya, Site Improve, Facebook Analytics, and Twitter Analytics and other service providers to collect …”
    www.ambiencehealthcare.com

    Answered from what the vendor publishes on its own public pages, or from an official register where noted, as at the check date shown. Not an assessment, audit, certification or endorsement.

    Which subprocessors does Anthropic name?Foundation model
    SummaryChecked 25 Sept 2026
    Subprocessor list published at trust.anthropic.com/subprocessors (linked from privacy policy)
    “You can find information about the third parties Anthropic engages to help us process personal data here”
    www.anthropic.com

    Answered from what the vendor publishes on its own public pages, or from an official register where noted, as at the check date shown. Not an assessment, audit, certification or endorsement.

    Which subprocessors does AutoMed Systems name?Platform / infrastructure
    SummaryChecked 25 Sept 2026
    Tier 1 Australian-based SMS provider (not named)
    “AutoMed use a TIER 1 Australian based SMS provider”
    automedsystems.com.au

    Answered from what the vendor publishes on its own public pages, or from an official register where noted, as at the check date shown. Not an assessment, audit, certification or endorsement.

    Which subprocessors does Cisco Webex Contact Center name?Contact centre (CCaaS)
    SummaryChecked 25 Sept 2026
    ElevenLabs and Deepgram named as sub-processors for certain speech and transcription tasks in the regional Data Security, Privacy and Residency article retrieved (Singapore region variant). No consolidated public sub-processor list for Webex Contact Center was located.
    “ElevenLabs and Deepgram are used as EU-based sub-processors for certain speech and transcription tasks”
    help.webex.com

    Answered from what the vendor publishes on its own public pages, or from an official register where noted, as at the check date shown. Not an assessment, audit, certification or endorsement.

    Which subprocessors does Corti name?Ambient scribe
    SummaryChecked 25 Sept 2026
    US subprocessor list (last updated 7 August 2026). Corti API: Microsoft Azure (United States; US instance; cloud hosting), Speechmatics (Ireland), Datadog (Germany), Corti America (United States) and Corti AI UK (United Kingdom), the last two for customer success and technical support. Corti Embedded Assistant adds PostHog (Germany), Mixpanel (Netherlands) and Intercom (Ireland).
    “Corti America | United States | Customer success and technical support; U.S.-based staff may access non-sensitive personal data for troubleshooting, incident resolution, and quality assurance.”
    www.corti.ai
    SummaryChecked 25 Sept 2026
    EU subprocessor list (last updated 7 August 2026). Corti API: Scaleway (France, the Netherlands, Germany and Sweden; AI processing within the EU only), Microsoft Azure (Netherlands, Ireland, Sweden; EU instance; cloud hosting), Speechmatics (Ireland; supplementary speech recognition), Datadog (Germany; usage telemetry) and DCAI (Denmark; inference, training, AI processing, GPU capacity). Corti Embedded Assistant adds PostHog (Germany), Mixpanel (Netherlands) and Intercom (Ireland). A separate US list and an FR list are published; an EU Sovereign list is marked coming soon.
    “Scaleway | France, The Netherlands, Germany and Sweden | Cloud infrastructure provider used for AI processing activities within the EU only … DCAI | Denmark | Inference, Training, AI processing, GPU capacity”
    www.corti.ai

    Answered from what the vendor publishes on its own public pages, or from an official register where noted, as at the check date shown. Not an assessment, audit, certification or endorsement.

    Which subprocessors does Coviu name?Platform / infrastructure
    SummaryChecked 25 Sept 2026
    AWS (hosting); PostHog, AppCues, SparkPost, Twilio, HubSpot, Stripe also named as service providers in privacy policy
    “our hosting provider (as at the date of this policy - AWS)”
    www.coviu.com

    Answered from what the vendor publishes on its own public pages, or from an official register where noted, as at the check date shown. Not an assessment, audit, certification or endorsement.

    Which subprocessors does Decagon name?Voice agent
    SummaryChecked 12 Aug 2026
    No public subprocessor list found; Google's DLP service named for PII redaction
    “Decagon enforces zero-day retention with AI providers, uses secure key management, and automatically redacts PII using Google's DLP service.”
    decagon.ai

    Answered from what the vendor publishes on its own public pages, or from an official register where noted, as at the check date shown. Not an assessment, audit, certification or endorsement.

    Which subprocessors does Five9 name?Contact centre (CCaaS)
    SummaryChecked 25 Sept 2026
    A 'Subprocessor DPA' is published on the legal DPAs page; no public named subprocessor list found
    “Subprocessor DPA”
    www.five9.com

    Answered from what the vendor publishes on its own public pages, or from an official register where noted, as at the check date shown. Not an assessment, audit, certification or endorsement.

    Which subprocessors does Genesys name?Contact centre (CCaaS)
    SummaryChecked 25 Sept 2026
    Privacy policy links to a sub-processor list that Genesys states it keeps up to date
    “Genesys keeps the list of such Agents and Sub-processors up to date in the following link: https://help.genesys.cloud/articles/genesys-subprocessors/”
    www.genesys.com
    SummaryChecked 25 Sept 2026
    Named sub-processor list published. Companies appearing on the list include Amazon Web Services, Microsoft, Google, Deepgram, Eleven Labs, Twilio, Bandwidth, Snowflake, Akamai, CrowdStrike, Sumo Logic and New Relic.
    “The following sub-processors (along with their subsidiary companies) may be utilized, depending on what services, features and functionalities are selected by the customer.”
    help.genesys.cloud

    Answered from what the vendor publishes on its own public pages, or from an official register where noted, as at the check date shown. Not an assessment, audit, certification or endorsement.

    Which subprocessors does Google (Gemini / Cloud AI) name?Foundation model
    SummaryChecked 25 Sept 2026
    Third-party and Google-group subprocessor lists published for Google Cloud Platform services
    “Google and its affiliates engage the third-party entities in the table below to perform limited activities in connection with the Google Cloud Platform Services.”
    cloud.google.com

    Answered from what the vendor publishes on its own public pages, or from an official register where noted, as at the check date shown. Not an assessment, audit, certification or endorsement.

    Which subprocessors does HealthEngine name?Voice agent
    SummaryChecked 25 Sept 2026
    Braze, Inc. (customer engagement) hosts and processes primarily in the United States; policy names further providers incl. Cloudstaff, First Focus IT, Stripe Australia, Tyro, Gong.io
    “Braze’s primary data hosting and processing infrastructure is located in the United States, and personal information may be transferred to or stored in the United States”
    healthengine.com.au

    Answered from what the vendor publishes on its own public pages, or from an official register where noted, as at the check date shown. Not an assessment, audit, certification or endorsement.

    Which subprocessors does HotDoc name?Platform / infrastructure
    SummaryChecked 25 Sept 2026
    Privacy policy says all personal information is hosted and stored on HotDoc's Australian servers, but may be sent to overseas recipients, including software and other service providers located in the United States and the United Kingdom, and other service providers and sub-processors described in its Trust Centre. Its security page states hosting in Australia on Amazon Web Services (AWS).
    “While all Personal Information is hosted and stored on our Australian servers, … your Personal Information being sent to some overseas recipients, including: a. our software and other service providers located in the United States of America and the United Kingdom”
    practices.hotdoc.com.au

    Answered from what the vendor publishes on its own public pages, or from an official register where noted, as at the check date shown. Not an assessment, audit, certification or endorsement.

    Which subprocessors does Lyngo AI name?Voice agent
    SummaryChecked 25 Sept 2026
    Published list of 19 named sub-processors (article dated February 9, 2026). Infrastructure: Microsoft Corporation (Azure), Google LLC (Google Cloud Platform), Deepgram Inc., Anthropic PBC, OpenAI LLC, Grafana Labs, Langfuse GmbH, LiveKit Inc., ElevenLabs Inc., Telnyx LLC, Twilio Inc., Vonage Holdings Corp. Other: Intercom Inc., PostHog Inc., Clarity (Microsoft Corporation), HubSpot Inc., Google LLC (Google Workspace), Slack Technologies LLC, Hamming AI Inc.
    “Sub-processors are third-party service providers that we use to deliver our services.”
    help.lyngo.ai

    Answered from what the vendor publishes on its own public pages, or from an official register where noted, as at the check date shown. Not an assessment, audit, certification or endorsement.

    Which subprocessors does Lyrebird Health name?Ambient scribe
    SummaryChecked 25 Sept 2026
    Named in privacy policy: Azure OpenAI (Microsoft), Deepgram, Whisper, AWS, Supabase, Sentry, Honeycomb, Stripe, Segment.
    “Azure OpenAI (Microsoft) for language processing Deepgram and Whisper for speech-to-text conversion AWS for secure cloud hosting and data storage Supabase for authentication and database services”
    www.lyrebirdhealth.com

    Answered from what the vendor publishes on its own public pages, or from an official register where noted, as at the check date shown. Not an assessment, audit, certification or endorsement.

    Which subprocessors does Medow Health AI name?Ambient scribe
    SummaryChecked 25 Sept 2026
    Microsoft Azure (infrastructure); unnamed third-party transcription suppliers (USA), support team (Philippines) and support suppliers (Germany) per privacy policy
    “Microsoft Azure's HIPAA compliant enterprise-grade secure infrastructure”
    medowhealth.ai

    Answered from what the vendor publishes on its own public pages, or from an official register where noted, as at the check date shown. Not an assessment, audit, certification or endorsement.

    Which subprocessors does Microsoft Azure AI name?Platform / infrastructure
    SummaryChecked 25 Sept 2026
    Microsoft publishes a Microsoft Online Services Subprocessors List identifying subprocessors authorised to process customer data or personal data. Named list not enumerated on the page checked.
    “The publicly disclosed Microsoft Online Services Subprocessors List identifies subprocessors authorized to process customer data or personal data.”
    azure.microsoft.com

    Answered from what the vendor publishes on its own public pages, or from an official register where noted, as at the check date shown. Not an assessment, audit, certification or endorsement.

    Which subprocessors does Microsoft Dragon Copilot name?Ambient scribe
    SummaryChecked 25 Sept 2026
    Disclosed in Microsoft's Health and Life Sciences Subprocessor list on the Service Trust Portal (servicetrust.microsoft.com)
    “Microsoft uses subprocessors to process Customer Data on Microsoft's behalf in its provision of Dragon Copilot. These subprocessors are disclosed in in the Health and Life Sciences Subprocessor list.”
    learn.microsoft.com

    Answered from what the vendor publishes on its own public pages, or from an official register where noted, as at the check date shown. Not an assessment, audit, certification or endorsement.

    Which subprocessors does Mistral AI name?Foundation model
    SummaryChecked 25 Sept 2026
    Subprocessor list published in the Mistral Trust Center (trust.mistral.ai/subprocessors), per DPA
    “Mistral AI will maintain an up-to-date list of its Subprocessors on Mistral AI’s website, including in the Trust Center”
    legal.mistral.ai

    Answered from what the vendor publishes on its own public pages, or from an official register where noted, as at the check date shown. Not an assessment, audit, certification or endorsement.

    Which subprocessors does Nabla name?Ambient scribe
    SummaryChecked 25 Sept 2026
    Core vendors listed on trust centre: Google Cloud (infrastructure hosting), Azure (speech to text), Front (support ticketing, no PHI)
    “Google Cloud Infrastructure Hosting Central Region (USA) Belgium (All Non-USA) Azure Speech to Text Operations (U.S. Regions) Front Support Ticketing (No PHI)”
    trust.nabla.com

    Answered from what the vendor publishes on its own public pages, or from an official register where noted, as at the check date shown. Not an assessment, audit, certification or endorsement.

    Which subprocessors does Tortus name?Ambient scribe
    SummaryChecked 25 Sept 2026
    Google Cloud (Google Cloud Platform), OpenAI, Auth0 (by Okta), Datadog
    “TORTUS AI share personal data with the following Third-Party service providers (sub-processors)”
    tortus.ai

    Answered from what the vendor publishes on its own public pages, or from an official register where noted, as at the check date shown. Not an assessment, audit, certification or endorsement.

    Not found on public pages

    We could not find this on the vendor's public pages as at the check date. This is not a statement that the vendor lacks the capability or has not disclosed it elsewhere.

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