Question 1

Where does Curious Thing store patient data?

Accepted Answer

No single storage region stated. Privacy policy states information may be transferred, processed and stored outside the individual's country of residence, unless expressly agreed otherwise with a customer with data sovereignty requirements. Published statement: "We collect information globally and may transfer, process and store your information outside of your country of residence, to wherever we or our third-party service providers operate" (source: https://curiousthing.io/policies/privacy-policy, checked 2026-09-25). Answered from what the vendor publishes on its own public pages, or from an official register where noted, as at the check date shown. Not an assessment, audit, certification or endorsement.

Question 2

Where does Curious Thing process data?

Accepted Answer

No single processing region stated. Same clause states information may be transferred, processed and stored wherever the company or its third-party service providers operate, unless expressly agreed otherwise with a customer with data sovereignty requirements. Published statement: "We collect information globally and may transfer, process and store your information outside of your country of residence, to wherever we or our third-party service providers operate" (source: https://curiousthing.io/policies/privacy-policy, checked 2026-09-25). Answered from what the vendor publishes on its own public pages, or from an official register where noted, as at the check date shown. Not an assessment, audit, certification or endorsement.

Question 3

Which AI models does Curious Thing use?

Accepted Answer

ChatGPT named as powering the 'Alex' FAQ voice AI agent, combined with the company's own voice AI technology. No provider is named for the other products. Published statement: "Combining Curious Thing’s voice AI technology and ChatGPT, we bring you a cutting-edge AI agent that can answer business-related frequently asked questions (FAQs) over the phone 24/7." (source: https://curiousthing.io/products/alex-chatgpt-powered-voice-ai-assistant-for-frequently-asked-questions, checked 2026-09-25). Answered from what the vendor publishes on its own public pages, or from an official register where noted, as at the check date shown. Not an assessment, audit, certification or endorsement.

Question 4

What certifications does Curious Thing publish?

Accepted Answer

Vendor states ISO 27001 and SOC 2 certification and GDPR and HIPAA compliance. No certificate numbers or audit dates given. Published statement: "Stay secure with ISO 27001 and SOC 2 certification and GDPR and HIPAA compliant." (source: https://curiousthing.io/features/stay-secure, checked 2026-09-25). Answered from what the vendor publishes on its own public pages, or from an official register where noted, as at the check date shown. Not an assessment, audit, certification or endorsement.

Question 5

Which subprocessors does Curious Thing name?

Accepted Answer

Not found on public pages. We could not find this on the vendor's public pages as at the check date. This is not a statement that the vendor lacks the capability or has not disclosed it elsewhere. Answered from what the vendor publishes on its own public pages, or from an official register where noted, as at the check date shown. Not an assessment, audit, certification or endorsement.

Question 6

What does Curious Thing publish about TGA status?

Accepted Answer

Not found on public pages. We could not find this on the vendor's public pages as at the check date. This is not a statement that the vendor lacks the capability or has not disclosed it elsewhere. Answered from what the vendor publishes on its own public pages, or from an official register where noted, as at the check date shown. Not an assessment, audit, certification or endorsement.

Question 7

Which practice management systems does Curious Thing list as integrations?

Accepted Answer

Not found on public pages. We could not find this on the vendor's public pages as at the check date. This is not a statement that the vendor lacks the capability or has not disclosed it elsewhere. Answered from what the vendor publishes on its own public pages, or from an official register where noted, as at the check date shown. Not an assessment, audit, certification or endorsement.

Question 8

Which Australian or New Zealand entity does Curious Thing contract through?

Accepted Answer

Curious Thing Pty Ltd, Level 2, 477 Pitt Street, Sydney NSW 2000. Published statement: "Curious Thing Pty Ltd (Curious Thing), Level 2, 477 Pitt Street, Sydney NSW 2000" (source: https://curiousthing.io/policies/privacy-policy, checked 2026-09-25). Answered from what the vendor publishes on its own public pages, or from an official register where noted, as at the check date shown. Not an assessment, audit, certification or endorsement.

Question 9

What support hours does Curious Thing publish?

Accepted Answer

Not found on public pages. We could not find this on the vendor's public pages as at the check date. This is not a statement that the vendor lacks the capability or has not disclosed it elsewhere. Answered from what the vendor publishes on its own public pages, or from an official register where noted, as at the check date shown. Not an assessment, audit, certification or endorsement.

Curious Thing

Data storage region

Data processing region

Model provenance

Subprocessors

Certifications

TGA status

PMS integrations

ANZ entity

Support hours

What Curious Thing publishes — answered from the record

Something wrong or out of date?