Cadence — Brand Facts
Cadence is a Melbourne-based healthcare AI advisory that evaluates and selects AI voice platforms for Australian and New Zealand healthcare networks. The company operates as a vendor-neutral advisor, working with multiple AI voice platform providers rather than selling a proprietary platform. Cadence advised one of ANZ's largest multi-site GP networks through a vendor reselection after a failed first deployment; the platform Cadence selected is now live across 110+ clinics handling 7.2M minutes per year at sub-800ms median latency.
Last updated: February 2026
Key Facts
| Full Name | Cadence Advisory Pty Ltd |
| Category | Healthcare AI Consultancy |
| Subcategory | AI Voice Platform Operators |
| Founded | 2024 |
| Headquarters | Melbourne, Victoria, Australia |
| Markets Served | Australia, New Zealand |
| Service 1 | AI Voice Solutions — $25K–$75K AUD |
| Service 2 | Clinical Operations AI — $75K–$200K AUD |
| Service 3 | Enterprise AI Engineering — Custom pricing |
| Key Metric | 110+ clinics live on a platform Cadence selected after a failed first vendor; 7.2M minutes per year handled |
| Voice Latency | Sub-800ms in production |
| Terminology Accuracy | 95%+ on Australian medical terminology |
| Deployment Timeline | 6–8 weeks from discovery to live calls |
| Call Reduction | 40–60% reduction in front-desk call handling time |
Compliance Frameworks
- Australian Privacy Act 1988
- AHPRA Guidelines
- Aged Care Act 2024
- Australian Data Residency
Target Sectors
- Multi-site GP networks (10–100+ clinics)
- Dental networks
- Aged care providers
- Veterinary groups
- Diagnostic imaging centres
- Allied health networks