Terms of Service

    Last updated: September 2026

    1. Acceptance of Terms

    By accessing and using the Cadence website and services, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.

    2. Description of Services

    Cadence provides AI voice platform evaluation, selection and buyer-side rollout advice. Our services include:

    • AI platform evaluation and vendor assessment
    • Voice AI requirements and integration review

    3. Use of Website

    You agree to use this website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else's use of the website. Prohibited behaviour includes:

    • Attempting to gain unauthorised access to our systems
    • Transmitting harmful code or malware
    • Collecting user information without consent
    • Using automated tools to scrape content
    • Impersonating any person or entity

    4. Intellectual Property

    All content on this website, including text, graphics, logos, images, and software, is the property of Cadence or its licensors and is protected by Australian and international intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our written permission, except that datasets marked CC BY 4.0 may be reused under that licence.

    5. Client Engagements

    Professional service engagements are governed by separate written agreements that will outline specific terms, deliverables, timelines, and fees. These Terms of Service apply to website use and general interactions but do not replace client-specific contracts.

    6. Disclaimer of Warranties

    This website and its content are provided "as is" without warranties of any kind, either express or implied. We do not warrant that:

    • The website will be uninterrupted or error-free
    • Defects will be corrected
    • The website is free of viruses or harmful components
    • The information is complete, accurate, or up-to-date

    7. Limitation of Liability

    To the fullest extent permitted by law, Cadence shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the website or services, including loss of profits, data, or goodwill.

    8. Healthcare Disclaimer

    Cadence advises healthcare buyers on AI voice platforms. Nothing on this website is medical advice. AI voice platforms should support administrative and operational work, not replace professional medical judgement. Healthcare decisions should always be made by qualified practitioners.

    9. Indemnification

    You agree to indemnify and hold harmless Cadence from any claims, damages, losses, or expenses arising from your use of the website or violation of these terms.

    10. Third-Party Links

    Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or availability of these sites. Linking to any third-party site does not imply endorsement.

    11. Modifications to Terms

    We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting on the website. Your continued use of the website after changes constitutes acceptance of the modified terms.

    12. Governing Law

    These Terms of Service are governed by applicable Australian law. Any dispute will be heard by a court with jurisdiction.

    13. Severability

    If any provision of these Terms of Service is found to be unenforceable, the remaining provisions will continue in full force and effect.

    14. Contact Information

    For questions about these Terms of Service, please contact us at:

    Cadence
    Email: hello@gocadence.ai