Data residency is a core question for any Australian or New Zealand health buyer, and the answer often sits in a privacy policy rather than on a product page. Below is what each vendor publishes about where data is stored, quoted directly with its source link and the date we checked it.
“Our AI call platform operates on our own secure servers, which are primarily hosted within Australia by trusted third-party infrastructure providers.”aidial.com.au
Answered from what the vendor publishes on its own public pages, or from an official register where noted, as at the check date shown. Not an assessment, audit, certification or endorsement.
“| Asia Pacific (Sydney) | ap-southeast-2 | connect.ap-southeast-2.amazonaws.com | HTTPS |”docs.aws.amazon.com
“You choose the AWS Region(s) in which your content is stored.”aws.amazon.com
Answered from what the vendor publishes on its own public pages, or from an official register where noted, as at the check date shown. Not an assessment, audit, certification or endorsement.
“information collected through the Sites may be transferred to, processed, stored, and used in the U.S. and other jurisdictions”www.ambiencehealthcare.com
Answered from what the vendor publishes on its own public pages, or from an official register where noted, as at the check date shown. Not an assessment, audit, certification or endorsement.
“your personal data is transferred to our servers in the US, or to other countries outside the European Economic Area (“EEA”) and the UK”www.anthropic.com
Answered from what the vendor publishes on its own public pages, or from an official register where noted, as at the check date shown. Not an assessment, audit, certification or endorsement.
“all SMS message data is securely stored within Australia”automedsystems.com.au
Answered from what the vendor publishes on its own public pages, or from an official register where noted, as at the check date shown. Not an assessment, audit, certification or endorsement.
“When you pick a Country of Operation in the set up wizard under the Contact Center tab, the system will create your tenant, in the data center that's closest to that country.”help.webex.com
Answered from what the vendor publishes on its own public pages, or from an official register where noted, as at the check date shown. Not an assessment, audit, certification or endorsement.
“Australia SaaS - au-02.cognigy.ai”docs.cognigy.com
Answered from what the vendor publishes on its own public pages, or from an official register where noted, as at the check date shown. Not an assessment, audit, certification or endorsement.
“Data hosting options in the EU or US with no cross-border transfer”corti.ai
Answered from what the vendor publishes on its own public pages, or from an official register where noted, as at the check date shown. Not an assessment, audit, certification or endorsement.
“For clients located in the United States, we generally store personal information in the United States.”www.coviu.com
Answered from what the vendor publishes on its own public pages, or from an official register where noted, as at the check date shown. Not an assessment, audit, certification or endorsement.
“We collect information globally and may transfer, process and store your information outside of your country of residence, to wherever we or our third-party service providers operate”curiousthing.io
Answered from what the vendor publishes on its own public pages, or from an official register where noted, as at the check date shown. Not an assessment, audit, certification or endorsement.
“Keep your recordings in your Core Edge or at the agent's local Voice Edge for added control.”www.five9.com
Answered from what the vendor publishes on its own public pages, or from an official register where noted, as at the check date shown. Not an assessment, audit, certification or endorsement.
“Asia Pacific (Sydney) ap-southeast-2 Asia Pacific (Sydney) https://login.mypurecloud.com.au”help.genesys.cloud
Answered from what the vendor publishes on its own public pages, or from an official register where noted, as at the check date shown. Not an assessment, audit, certification or endorsement.
“When you store data on Agent Platform (such as custom model weights or metadata), it remains physically stored in the specific Google Cloud location you chose.”docs.cloud.google.com
Answered from what the vendor publishes on its own public pages, or from an official register where noted, as at the check date shown. Not an assessment, audit, certification or endorsement.
“We store your personal information on secure servers located in Australia in an encrypted, electronic format.”healthengine.com.au
Answered from what the vendor publishes on its own public pages, or from an official register where noted, as at the check date shown. Not an assessment, audit, certification or endorsement.
“We prioritise data sovereignty by ensuring all our data is locally hosted within Australia.”www.heidihealth.com
Answered from what the vendor publishes on its own public pages, or from an official register where noted, as at the check date shown. Not an assessment, audit, certification or endorsement.
“All personal information entrusted to HotDoc is securely stored and processed within Australia”practices.hotdoc.com.au
Answered from what the vendor publishes on its own public pages, or from an official register where noted, as at the check date shown. Not an assessment, audit, certification or endorsement.
“All platform data — including patient health information, audio, transcripts, clinical notes, and metadata — is stored and processed exclusively within Australia”www.i-scribe.com.au
Answered from what the vendor publishes on its own public pages, or from an official register where noted, as at the check date shown. Not an assessment, audit, certification or endorsement.
“iMedX Australia is based in the United States, so any personal information we collect through this site will be transferred to and maintained in the United States.”imedx.com.au
Answered from what the vendor publishes on its own public pages, or from an official register where noted, as at the check date shown. Not an assessment, audit, certification or endorsement.
“Lyngo AI may use the following sub-processors to host Customer Data or provide other infrastructure that helps with delivery of our Services:”help.lyngo.ai
Answered from what the vendor publishes on its own public pages, or from an official register where noted, as at the check date shown. Not an assessment, audit, certification or endorsement.
“All patient data is processed and stored within Australia, aligned with Australian Privacy Principles and local healthcare expectations.”www.lyrebirdhealth.com
“remains stored in Australia (AWS Asia-Pacific Sydney region) and is not transferred overseas”www.lyrebirdhealth.com
Answered from what the vendor publishes on its own public pages, or from an official register where noted, as at the check date shown. Not an assessment, audit, certification or endorsement.
“Australian and New Zealand located Healthcare provider – hosted in Australia”medowhealth.ai
Answered from what the vendor publishes on its own public pages, or from an official register where noted, as at the check date shown. Not an assessment, audit, certification or endorsement.
“Azure Speech doesn't store or process your data outside the region of your Azure Speech resource. The data is stored or processed only in the region where the resource is created.”learn.microsoft.com
“any data stored at rest, such as uploaded data, and including the abuse monitoring data store created for Global and DataZone deployments, is stored in the customer-designated geography.”learn.microsoft.com
“hosted from datacenters in Melbourne and Sydney. These two datacenters give Australian customers control over where their customer data is stored”learn.microsoft.com
Answered from what the vendor publishes on its own public pages, or from an official register where noted, as at the check date shown. Not an assessment, audit, certification or endorsement.
“Microsoft Dragon Copilot stores Customer Data at rest as outlined below. … US | US · Canada | Canada · UK | UK · France, Ireland, Belgium | France, EU · Germany, Austria, Netherlands, Switzerland | Germany, EU”learn.microsoft.com
Answered from what the vendor publishes on its own public pages, or from an official register where noted, as at the check date shown. Not an assessment, audit, certification or endorsement.
“U.S. based clients have data stored in U.S. regions within Google (GCP); all other clients are stored in EU Google (GCP) data centers.”trust.nabla.com
“All our data is hosted on Google Cloud Platform databases and storage buckets. These databases are located in the region you choose when you create your organization.”www.nabla.com
Answered from what the vendor publishes on its own public pages, or from an official register where noted, as at the check date shown. Not an assessment, audit, certification or endorsement.
“your customer content (as defined in your services agreement) for that project will be stored at rest in the selected region”developers.openai.com
Answered from what the vendor publishes on its own public pages, or from an official register where noted, as at the check date shown. Not an assessment, audit, certification or endorsement.
“PatientNotes hosts in EU and US regions today. Australian-region hosting via AWS Sydney is available for practices that require it”www.patientnotes.ai
Answered from what the vendor publishes on its own public pages, or from an official register where noted, as at the check date shown. Not an assessment, audit, certification or endorsement.
“A workspace lives in exactly one region — use the Studio host you log in to, and the matching API host for calls.”docs.poly.ai
Answered from what the vendor publishes on its own public pages, or from an official register where noted, as at the check date shown. Not an assessment, audit, certification or endorsement.
“All personal information processed by us may be transferred, processed, and stored anywhere in the world, including, but not limited to, the United States”sierra.ai
Answered from what the vendor publishes on its own public pages, or from an official register where noted, as at the check date shown. Not an assessment, audit, certification or endorsement.
“such Personal Data may be transferred from your current location to the offices and servers of the Company and the authorized third parties referred to herein located in the United States.”www.suki.ai
Answered from what the vendor publishes on its own public pages, or from an official register where noted, as at the check date shown. Not an assessment, audit, certification or endorsement.
“stored in the United Kingdom / EU (London region) and encrypted in transit and at rest”tortus.ai
Answered from what the vendor publishes on its own public pages, or from an official register where noted, as at the check date shown. Not an assessment, audit, certification or endorsement.
“your information may be transferred to, stored, and processed in the United States where our servers may be located.”voicestack.com
“Your personal information may be stored on servers … located overseas in Australia, the United States, the United Kingdom, Ireland, Netherlands, Singapore and Japan.”voicestack.com
Answered from what the vendor publishes on its own public pages, or from an official register where noted, as at the check date shown. Not an assessment, audit, certification or endorsement.
“Platform storage, including call recordings and other files you generate on Voxworks, is hosted in Amazon Web Services' Sydney (ap-southeast-2) region.”docs.voxworks.ai
Answered from what the vendor publishes on its own public pages, or from an official register where noted, as at the check date shown. Not an assessment, audit, certification or endorsement.
We could not find this on the vendor's public pages as at the check date. This is not a statement that the vendor lacks the capability or has not disclosed it elsewhere.
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