Decagon

    Voice agentHQ · USWebsite As at 28 July 2026
    This tracker records only what each vendor has published on its own public pages. It is not an assessment, audit, certification or endorsement. Vendors change their documentation — always verify directly before making a procurement decision.

    Data storage region

    ValueChecked 28 July 2026
    Not disclosed / not found
    We could not find this published on the vendor's public pages as at the check date. This is not a statement that the vendor lacks the capability or failed to disclose it.
    decagon.ai

    Data processing region

    ValueChecked 28 July 2026
    Not disclosed / not found
    We could not find this published on the vendor's public pages as at the check date. This is not a statement that the vendor lacks the capability or failed to disclose it.
    decagon.ai

    Model provenance

    ValueChecked 28 July 2026
    Security page names OpenAI and Anthropic as AI providers in the context of zero-day retention. No full list of models or model versions stated.
    “zero-day retention with all AI providers like OpenAI and Anthropic”
    decagon.ai

    Subprocessors

    ValueChecked 28 July 2026
    Not disclosed / not found
    We could not find this published on the vendor's public pages as at the check date. This is not a statement that the vendor lacks the capability or failed to disclose it.
    trust.decagon.ai

    Certifications

    ValueChecked 28 July 2026
    Vendor states SOC 2 Type II compliance and HIPAA options. Security page additionally displays compliance badges (GDPR, CCPA, EU AI Act, HIPAA, SOC 2, ISO, PCI) as images without accompanying text.
    “Built with security at its core, the platform includes SOC 2 Type II compliance, HIPAA options, and strict guardrails for sensitive actions like refunds.”
    decagon.ai

    TGA status

    ValueChecked 28 July 2026
    Not disclosed / not found
    We could not find this published on the vendor's public pages as at the check date. This is not a statement that the vendor lacks the capability or failed to disclose it.
    decagon.ai

    PMS integrations

    ValueChecked 28 July 2026
    Not disclosed / not found
    We could not find this published on the vendor's public pages as at the check date. This is not a statement that the vendor lacks the capability or failed to disclose it.
    decagon.ai

    ANZ entity

    ValueChecked 28 July 2026
    Not disclosed / not found
    We could not find this published on the vendor's public pages as at the check date. This is not a statement that the vendor lacks the capability or failed to disclose it.
    decagon.ai

    Support hours

    ValueChecked 28 July 2026
    Not disclosed / not found
    We could not find this published on the vendor's public pages as at the check date. This is not a statement that the vendor lacks the capability or failed to disclose it.
    decagon.ai
    Right of reply

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