OpenAI

    foundationHQ · USWebsite As at 13 Aug 2026
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    This tracker records only what each vendor has published on its own public pages. It is not an assessment, audit, certification or endorsement. Vendors change their documentation — always verify directly before making a procurement decision.

    Data storage region

    ValueChecked 13 Aug 2026
    Configurable via data residency controls (eligibility-gated): customer content stored at rest in selected region; listed regions include United States, Europe (EEA + Switzerland), Australia, Canada; default region not stated
    your customer content (as defined in your services agreement) for that project will be stored at rest in the selected region
    developers.openai.com

    Data processing region

    ValueChecked 13 Aug 2026
    Default processing location not stated; with data residency controls, inference runs in the selected region where regional processing is supported (per docs table: United States yes, Europe (EEA + Switzerland) yes; Australia storage only, processing no)
    If you select a region that supports regional processing, as specifically identified below, the services will perform inference for your Customer Content in the selected region as well.
    developers.openai.com

    Model provenance

    ValueChecked 13 Aug 2026
    OpenAI's own GPT model family (current flagship GPT-5.6 line: Sol, Terra, Luna)
    use GPT-5.6 Sol, our flagship model for complex reasoning and coding
    developers.openai.com

    Subprocessors

    ValueChecked 13 Aug 2026
    Not disclosed / not found
    We could not find this published on the vendor's public pages as at the check date. This is not a statement that the vendor lacks the capability or failed to disclose it.
    trust.openai.com

    Certifications

    ValueChecked 13 Aug 2026
    Data-use commitment: data sent to the OpenAI API is not used to train OpenAI models unless the customer explicitly opts in
    data sent to the OpenAI API is not used to train or improve OpenAI models (unless you explicitly opt in to share data with us)
    developers.openai.com
    ValueChecked 13 Aug 2026
    SOC 2 Type 2 report; ISO 27001, 27017, 27018 and 27701 certified (per OpenAI Trust Portal)
    Our products are also ISO 27001, 27017, 27018, and 27701 certified.
    trust.openai.com

    TGA status

    ValueChecked 13 Aug 2026
    Not disclosed / not found
    We could not find this published on the vendor's public pages as at the check date. This is not a statement that the vendor lacks the capability or failed to disclose it.
    trust.openai.com

    PMS integrations

    ValueChecked 13 Aug 2026
    Not disclosed / not found
    We could not find this published on the vendor's public pages as at the check date. This is not a statement that the vendor lacks the capability or failed to disclose it.
    developers.openai.com

    ANZ entity

    ValueChecked 13 Aug 2026
    Not disclosed / not found
    We could not find this published on the vendor's public pages as at the check date. This is not a statement that the vendor lacks the capability or failed to disclose it.
    trust.openai.com

    Support hours

    ValueChecked 13 Aug 2026
    Not disclosed / not found
    We could not find this published on the vendor's public pages as at the check date. This is not a statement that the vendor lacks the capability or failed to disclose it.
    trust.openai.com
    Common questions

    What OpenAI publishes — answered from the record

    Where does OpenAI store patient data?
    ValueChecked 13 Aug 2026
    Configurable via data residency controls (eligibility-gated): customer content stored at rest in selected region; listed regions include United States, Europe (EEA + Switzerland), Australia, Canada; default region not stated
    your customer content (as defined in your services agreement) for that project will be stored at rest in the selected region
    developers.openai.com

    Answered only from what the vendor publishes on its own public pages, as at the check date shown. Not an assessment, audit, certification or endorsement.

    Where does OpenAI process data?
    ValueChecked 13 Aug 2026
    Default processing location not stated; with data residency controls, inference runs in the selected region where regional processing is supported (per docs table: United States yes, Europe (EEA + Switzerland) yes; Australia storage only, processing no)
    If you select a region that supports regional processing, as specifically identified below, the services will perform inference for your Customer Content in the selected region as well.
    developers.openai.com

    Answered only from what the vendor publishes on its own public pages, as at the check date shown. Not an assessment, audit, certification or endorsement.

    Which AI models does OpenAI use?
    ValueChecked 13 Aug 2026
    OpenAI's own GPT model family (current flagship GPT-5.6 line: Sol, Terra, Luna)
    use GPT-5.6 Sol, our flagship model for complex reasoning and coding
    developers.openai.com

    Answered only from what the vendor publishes on its own public pages, as at the check date shown. Not an assessment, audit, certification or endorsement.

    What certifications does OpenAI publish?
    ValueChecked 13 Aug 2026
    Data-use commitment: data sent to the OpenAI API is not used to train OpenAI models unless the customer explicitly opts in
    data sent to the OpenAI API is not used to train or improve OpenAI models (unless you explicitly opt in to share data with us)
    developers.openai.com
    ValueChecked 13 Aug 2026
    SOC 2 Type 2 report; ISO 27001, 27017, 27018 and 27701 certified (per OpenAI Trust Portal)
    Our products are also ISO 27001, 27017, 27018, and 27701 certified.
    trust.openai.com

    Answered only from what the vendor publishes on its own public pages, as at the check date shown. Not an assessment, audit, certification or endorsement.

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    Right of reply

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