Lyngo AI

    Voice agentHQ · AUWebsite As at 28 July 2026
    This tracker records only what each vendor has published on its own public pages. It is not an assessment, audit, certification or endorsement. Vendors change their documentation — always verify directly before making a procurement decision.

    Data storage region

    ValueChecked 28 July 2026
    No single storage region stated. The published sub-processor list names Microsoft Corporation (Azure) and Google LLC (Google Cloud Platform) as cloud service providers used to host Customer Data, each with Location: Australia & United States.
    “Lyngo AI may use the following sub-processors to host Customer Data or provide other infrastructure that helps with delivery of our Services:”
    help.lyngo.ai

    Data processing region

    ValueChecked 28 July 2026
    No single processing region stated. The sub-processor list gives Location: United States for Anthropic PBC and OpenAI, LLC (AI Language Model Services), Deepgram, Inc. (Speech-to-Text Transcription) and ElevenLabs, Inc. (Text-to-Speech Voice Synthesis Services).
    “When you use Lyngo, some of your data may be processed by these providers on our behalf.”
    help.lyngo.ai

    Model provenance

    ValueChecked 28 July 2026
    Anthropic PBC and OpenAI, LLC listed for AI Language Model Services; Deepgram, Inc. for Speech-to-Text Transcription; ElevenLabs, Inc. for Text-to-Speech Voice Synthesis Services.
    “Anthropic PBC Activity: AI Language Model Services Location: United States”
    help.lyngo.ai

    Subprocessors

    ValueChecked 28 July 2026
    Published list of 19 named sub-processors (article dated February 9, 2026). Infrastructure: Microsoft Corporation (Azure), Google LLC (Google Cloud Platform), Deepgram Inc., Anthropic PBC, OpenAI LLC, Grafana Labs, Langfuse GmbH, LiveKit Inc., ElevenLabs Inc., Telnyx LLC, Twilio Inc., Vonage Holdings Corp. Other: Intercom Inc., PostHog Inc., Clarity (Microsoft Corporation), HubSpot Inc., Google LLC (Google Workspace), Slack Technologies LLC, Hamming AI Inc.
    “Sub-processors are third-party service providers that we use to deliver our services.”
    help.lyngo.ai

    Certifications

    ValueChecked 28 July 2026
    Policy hub displays compliance badge images with alt text 'GDPR compliant', 'Australian Privacy Principles compliant', 'NZPA compliant' and 'UK DPA compliant'. No ISO 27001, SOC 2, IRAP or HIPAA certification is stated on the pages checked.
    “Australian Privacy Principles compliant”
    www.lyngo.ai

    TGA status

    ValueChecked 28 July 2026
    Not disclosed / not found
    We could not find this published on the vendor's public pages as at the check date. This is not a statement that the vendor lacks the capability or failed to disclose it.
    www.lyngo.ai

    PMS integrations

    ValueChecked 28 July 2026
    Cliniko, Nookal and PracSuite listed as integrations; Splose shown with a 'coming soon' label.
    “Splose practice management software logo”
    www.lyngo.ai

    ANZ entity

    ValueChecked 28 July 2026
    Sydney office address published: 24 Campbell Street, Haymarket, Sydney NSW 2000, Australia (a London office is also listed). No registered company name, ACN or ABN stated on the pages checked.
    “Sydney office 24 Campbell Street Haymarket Sydney NSW 2000 Australia”
    www.lyngo.ai

    Support hours

    ValueChecked 28 July 2026
    Not disclosed / not found
    We could not find this published on the vendor's public pages as at the check date. This is not a statement that the vendor lacks the capability or failed to disclose it.
    help.lyngo.ai
    Right of reply

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