AiDial

    Voice agentHQ · AUWebsite As at 28 July 2026
    This tracker records only what each vendor has published on its own public pages. It is not an assessment, audit, certification or endorsement. Vendors change their documentation — always verify directly before making a procurement decision.

    Data storage region

    ValueChecked 28 July 2026
    Australia. Privacy policy states servers are primarily hosted within Australia; the same policy states personal information may be provided to third parties located outside Australia, including server hosting providers where infrastructure 'may occasionally be located'.
    “Our AI call platform operates on our own secure servers, which are primarily hosted within Australia by trusted third-party infrastructure providers.”
    aidial.com.au

    Data processing region

    ValueChecked 28 July 2026
    Australia, as stated on the healthcare product page.
    “All AI software and data remain within Australian cloud infrastructure”
    aidial.com.au

    Model provenance

    ValueChecked 28 July 2026
    Not disclosed / not found
    We could not find this published on the vendor's public pages as at the check date. This is not a statement that the vendor lacks the capability or failed to disclose it.
    aidial.com.au

    Subprocessors

    ValueChecked 28 July 2026
    Not disclosed / not found
    We could not find this published on the vendor's public pages as at the check date. This is not a statement that the vendor lacks the capability or failed to disclose it.
    aidial.com.au

    Certifications

    ValueChecked 28 July 2026
    Not disclosed / not found
    We could not find this published on the vendor's public pages as at the check date. This is not a statement that the vendor lacks the capability or failed to disclose it.
    aidial.com.au

    TGA status

    ValueChecked 28 July 2026
    Not disclosed / not found
    We could not find this published on the vendor's public pages as at the check date. This is not a statement that the vendor lacks the capability or failed to disclose it.
    aidial.com.au

    PMS integrations

    ValueChecked 28 July 2026
    Cliniko, Halaxy and PracSuite named, subject to available API access.
    “AiDial supports healthcare booking integrations such as Cliniko, Halaxy and PracSuite, plus calendars, SMS, email, webhooks and custom APIs.”
    aidial.com.au

    ANZ entity

    ValueChecked 28 July 2026
    DIGITALON Pty Ltd trading as AiDial, ABN 64 630 163 469.
    “DIGITALON Pty Ltd trading as AiDial (“we”, “our”, “AiDial”) is committed to protecting your privacy.”
    aidial.com.au

    Support hours

    ValueChecked 28 July 2026
    Not disclosed / not found
    We could not find this published on the vendor's public pages as at the check date. This is not a statement that the vendor lacks the capability or failed to disclose it.
    aidial.com.au
    Right of reply

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