Question 1

Where does Google (Gemini / Cloud AI) store patient data?

Accepted Answer

Customer-selected Google Cloud location for data at rest (Gemini Enterprise Agent Platform data residency) Published statement: "When you store data on Agent Platform (such as custom model weights or metadata), it remains physically stored in the specific Google Cloud location you chose." (source: https://docs.cloud.google.com/vertex-ai/generative-ai/docs/learn/data-residency, checked 2026-09-25). Answered from what the vendor publishes on its own public pages, or from an official register where noted, as at the check date shown. Not an assessment, audit, certification or endorsement.

Question 2

Where does Google (Gemini / Cloud AI) process data?

Accepted Answer

Customer choice of jurisdictional multi-region endpoints (e.g. United States, European Union) or regional endpoints; per-model regional ML processing table includes Australia (australia-southeast1) Published statement: "When you use jurisdictional endpoints, ML processing stays within that specific geographical region (such as the United States or the European Union)." (source: https://docs.cloud.google.com/vertex-ai/generative-ai/docs/learn/data-residency, checked 2026-09-25). Answered from what the vendor publishes on its own public pages, or from an official register where noted, as at the check date shown. Not an assessment, audit, certification or endorsement.

Question 3

Which AI models does Google (Gemini / Cloud AI) use?

Accepted Answer

Google's own Gemini model family; Google states Gemini for Google Cloud does not use prompts or responses to train its models Published statement: "Gemini doesn't use your prompts or its responses as data to train its models." (source: https://docs.cloud.google.com/gemini/docs/discover/data-governance, checked 2026-09-25). Answered from what the vendor publishes on its own public pages, or from an official register where noted, as at the check date shown. Not an assessment, audit, certification or endorsement.

Question 4

What certifications does Google (Gemini / Cloud AI) publish?

Accepted Answer

Google Cloud compliance offerings incl. ISO/IEC 27001, 27017, 27018, 27701, 42001, SOC 1/2/3, PCI DSS Published statement: "ISO/IEC 27001 | ISO/IEC 27017 | ISO/IEC 27018 | ISO/IEC 27701 | ISO/IEC 42001 | PCI 3DS Core Security Standard | PCI DSS | PCI PIN Security | SOC 1 | SOC 2 | SOC 3" (source: https://cloud.google.com/security/compliance, checked 2026-09-25). Answered from what the vendor publishes on its own public pages, or from an official register where noted, as at the check date shown. Not an assessment, audit, certification or endorsement.

Question 5

Which subprocessors does Google (Gemini / Cloud AI) name?

Accepted Answer

Third-party and Google-group subprocessor lists published for Google Cloud Platform services Published statement: "Google and its affiliates engage the third-party entities in the table below to perform limited activities in connection with the Google Cloud Platform Services." (source: https://cloud.google.com/terms/subprocessors, checked 2026-09-25). Answered from what the vendor publishes on its own public pages, or from an official register where noted, as at the check date shown. Not an assessment, audit, certification or endorsement.

Question 6

What does Google (Gemini / Cloud AI) publish about TGA status?

Accepted Answer

Not found on public pages. We could not find this on the vendor's public pages as at the check date. This is not a statement that the vendor lacks the capability or has not disclosed it elsewhere. Answered from what the vendor publishes on its own public pages, or from an official register where noted, as at the check date shown. Not an assessment, audit, certification or endorsement.

Question 7

Which practice management systems does Google (Gemini / Cloud AI) list as integrations?

Accepted Answer

Not found on public pages. We could not find this on the vendor's public pages as at the check date. This is not a statement that the vendor lacks the capability or has not disclosed it elsewhere. Answered from what the vendor publishes on its own public pages, or from an official register where noted, as at the check date shown. Not an assessment, audit, certification or endorsement.

Question 8

Which Australian or New Zealand entity does Google (Gemini / Cloud AI) contract through?

Accepted Answer

Google Australia Pty Ltd listed as Google Cloud contracting entity for Australia; Google New Zealand Limited for New Zealand Published statement: "Google Australia Pty Ltd." (source: https://cloud.google.com/terms/google-entity, checked 2026-09-25). Answered from what the vendor publishes on its own public pages, or from an official register where noted, as at the check date shown. Not an assessment, audit, certification or endorsement.

Question 9

What support hours does Google (Gemini / Cloud AI) publish?

Accepted Answer

Not found on public pages. We could not find this on the vendor's public pages as at the check date. This is not a statement that the vendor lacks the capability or has not disclosed it elsewhere. Answered from what the vendor publishes on its own public pages, or from an official register where noted, as at the check date shown. Not an assessment, audit, certification or endorsement.

Google (Gemini / Cloud AI)

Data storage region

Data processing region

Model provenance

Subprocessors

Certifications

TGA status

PMS integrations

ANZ entity

Support hours

What Google (Gemini / Cloud AI) publishes — answered from the record

Something wrong or out of date?