Heidi Health

    Ambient scribeHQ · AUWebsite As at 28 July 2026
    This tracker records only what each vendor has published on its own public pages. It is not an assessment, audit, certification or endorsement. Vendors change their documentation — always verify directly before making a procurement decision.

    Data storage region

    ValueChecked 28 July 2026
    Australia — vendor states all its data is locally hosted within Australia (AU compliance page). Vendor separately states it operates local, private servers in every region it operates in, with region-specific server locations published on its Trust Centre.
    “We prioritise data sovereignty by ensuring all our data is locally hosted within Australia.”
    www.heidihealth.com

    Data processing region

    ValueChecked 28 July 2026
    Not disclosed / not found
    We could not find this published on the vendor's public pages as at the check date. This is not a statement that the vendor lacks the capability or failed to disclose it.
    www.heidihealth.com

    Model provenance

    ValueChecked 28 July 2026
    Not disclosed / not found
    We could not find this published on the vendor's public pages as at the check date. This is not a statement that the vendor lacks the capability or failed to disclose it.
    support.heidihealth.com

    Subprocessors

    ValueChecked 28 July 2026
    Not disclosed / not found
    We could not find this published on the vendor's public pages as at the check date. This is not a statement that the vendor lacks the capability or failed to disclose it.
    trust.heidihealth.com

    Certifications

    ValueChecked 28 July 2026
    ISO 27001, ISO 42001, SOC 2 stated as credentials; regional regulatory requirements stated as HIPAA, GDPR, PIPEDA and APP.
    “Our credentials include ISO 27001, ISO 42001, and SOC2 compliance, and we meet regional regulatory requirements including HIPAA, GDPR, PIPEDA, and APP.”
    support.heidihealth.com

    TGA status

    ValueChecked 28 July 2026
    Not disclosed / not found
    We could not find this published on the vendor's public pages as at the check date. This is not a statement that the vendor lacks the capability or failed to disclose it.
    www.heidihealth.com

    PMS integrations

    ValueChecked 28 July 2026
    Named on vendor integrations page: Athenahealth, Gentu, MedicalDirector, MediRecords, Best Practice Software (Bp Premier), Halaxy, Semble, Cliniko, Nookal, Epic, CareStack, PracticeQ.
    “Heidi integrates with a growing number of EMR and EHR systems, including Athenahealth, Gentu, MedicalDirector, MediRecords, Best Practice Software (Bp Premier), and more”
    www.heidihealth.com

    ANZ entity

    ValueChecked 28 July 2026
    Heidi Health Trading Pty Ltd, ABN 84 649 783 871, Level 30, 360 Elizabeth Street, Melbourne VIC 3000.
    “Heidi Health Trading Pty Ltd ABN (84 649 783 871) is located at Level 30, 360 Elizabeth Street Melbourne VIC 3000.”
    www.heidihealth.com

    Support hours

    ValueChecked 28 July 2026
    Not disclosed / not found
    We could not find this published on the vendor's public pages as at the check date. This is not a statement that the vendor lacks the capability or failed to disclose it.
    www.heidihealth.com
    Right of reply

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