Microsoft Dragon Copilot

    Ambient scribeHQ · USWebsite As at 13 Aug 2026
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    Data storage region

    ValueChecked 13 Aug 2026
    Data at rest by customer location: US->US; Canada->Canada; UK->UK; France/Ireland/Belgium->France, EU; Germany/Austria/Netherlands/Switzerland->Germany, EU. Australia is not listed in the published data-at-rest table
    | US | US | | Canada | Canada | | UK | UK | | France, Ireland, Belgium | France, EU | | Germany, Austria, Netherlands, Switzerland | Germany, EU |
    learn.microsoft.com

    Data processing region

    ValueChecked 13 Aug 2026
    US customer data replicated between two US data centres; Microsoft states data never leaves a geography
    In the US, data is replicated between two data centers to keep data current. However, data never leaves a geography.
    learn.microsoft.com
    ValueChecked 13 Aug 2026
    EU customer data stored and processed within the EU Data Boundary (Dragon Copilot is an 'EU Data Boundary Service')
    Dragon Copilot is an “EU Data Boundary Service” and stores and processes Customer Data within the EU Data Boundary
    learn.microsoft.com

    Model provenance

    ValueChecked 13 Aug 2026
    Microsoft states Dragon Copilot's AI/ML models are trained solely on anonymized data (customer data anonymized within 90 days in a designated research environment)
    Dragon Copilot's AI/ML models are trained solely on anonymized data.
    learn.microsoft.com

    Subprocessors

    ValueChecked 13 Aug 2026
    Disclosed in Microsoft's Health and Life Sciences Subprocessor list on the Service Trust Portal (servicetrust.microsoft.com)
    Microsoft uses subprocessors to process Customer Data on Microsoft's behalf in its provision of Dragon Copilot. These subprocessors are disclosed in in the Health and Life Sciences Subprocessor list.
    learn.microsoft.com

    Certifications

    ValueChecked 13 Aug 2026
    Azure-platform compliance cited in Dragon Copilot security white paper: HITRUST CSF, HIPAA, ISO 27001/27017/27018, FedRAMP, SOC 1/2/3, GDPR, C5 (Germany), HDS (France), revFADP (Switzerland), Cyber Essentials Plus (UK)
    Microsoft Azure supports compliance efforts related to more than 65 national, regional, and industry-specific requirements governing the collection and use of individuals' data
    learn.microsoft.com

    TGA status

    ValueChecked 13 Aug 2026
    Not disclosed / not found
    We could not find this published on the vendor's public pages as at the check date. This is not a statement that the vendor lacks the capability or failed to disclose it.
    learn.microsoft.com

    PMS integrations

    ValueChecked 13 Aug 2026
    EHR integration offered via 'Dragon Copilot embedded' (EHR partners integrate capabilities in their EHR); no specific PMS products named on checked pages
    Dragon Copilot embedded – EHR partners can integrate Dragon Copilot capabilities to record and review an encounter, surface information and automate tasks directly in their EHR.
    learn.microsoft.com

    ANZ entity

    ValueChecked 13 Aug 2026
    Not disclosed / not found
    We could not find this published on the vendor's public pages as at the check date. This is not a statement that the vendor lacks the capability or failed to disclose it.
    learn.microsoft.com

    Support hours

    ValueChecked 13 Aug 2026
    Not disclosed / not found
    We could not find this published on the vendor's public pages as at the check date. This is not a statement that the vendor lacks the capability or failed to disclose it.
    learn.microsoft.com
    Common questions

    What Microsoft Dragon Copilot publishes — answered from the record

    Where does Microsoft Dragon Copilot store patient data?
    ValueChecked 13 Aug 2026
    Data at rest by customer location: US->US; Canada->Canada; UK->UK; France/Ireland/Belgium->France, EU; Germany/Austria/Netherlands/Switzerland->Germany, EU. Australia is not listed in the published data-at-rest table
    | US | US | | Canada | Canada | | UK | UK | | France, Ireland, Belgium | France, EU | | Germany, Austria, Netherlands, Switzerland | Germany, EU |
    learn.microsoft.com

    Answered only from what the vendor publishes on its own public pages, as at the check date shown. Not an assessment, audit, certification or endorsement.

    Where does Microsoft Dragon Copilot process data?
    ValueChecked 13 Aug 2026
    US customer data replicated between two US data centres; Microsoft states data never leaves a geography
    In the US, data is replicated between two data centers to keep data current. However, data never leaves a geography.
    learn.microsoft.com
    ValueChecked 13 Aug 2026
    EU customer data stored and processed within the EU Data Boundary (Dragon Copilot is an 'EU Data Boundary Service')
    Dragon Copilot is an “EU Data Boundary Service” and stores and processes Customer Data within the EU Data Boundary
    learn.microsoft.com

    Answered only from what the vendor publishes on its own public pages, as at the check date shown. Not an assessment, audit, certification or endorsement.

    Which AI models does Microsoft Dragon Copilot use?
    ValueChecked 13 Aug 2026
    Microsoft states Dragon Copilot's AI/ML models are trained solely on anonymized data (customer data anonymized within 90 days in a designated research environment)
    Dragon Copilot's AI/ML models are trained solely on anonymized data.
    learn.microsoft.com

    Answered only from what the vendor publishes on its own public pages, as at the check date shown. Not an assessment, audit, certification or endorsement.

    What certifications does Microsoft Dragon Copilot publish?
    ValueChecked 13 Aug 2026
    Azure-platform compliance cited in Dragon Copilot security white paper: HITRUST CSF, HIPAA, ISO 27001/27017/27018, FedRAMP, SOC 1/2/3, GDPR, C5 (Germany), HDS (France), revFADP (Switzerland), Cyber Essentials Plus (UK)
    Microsoft Azure supports compliance efforts related to more than 65 national, regional, and industry-specific requirements governing the collection and use of individuals' data
    learn.microsoft.com

    Answered only from what the vendor publishes on its own public pages, as at the check date shown. Not an assessment, audit, certification or endorsement.

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