Question 1

Where does Sophiie AI store patient data?

Accepted Answer

Not found on public pages. We could not find this on the vendor's public pages as at the check date. This is not a statement that the vendor lacks the capability or has not disclosed it elsewhere. Answered from what the vendor publishes on its own public pages, or from an official register where noted, as at the check date shown. Not an assessment, audit, certification or endorsement.

Question 2

Where does Sophiie AI process data?

Accepted Answer

Not found on public pages. We could not find this on the vendor's public pages as at the check date. This is not a statement that the vendor lacks the capability or has not disclosed it elsewhere. Answered from what the vendor publishes on its own public pages, or from an official register where noted, as at the check date shown. Not an assessment, audit, certification or endorsement.

Question 3

Which AI models does Sophiie AI use?

Accepted Answer

Not found on public pages. We could not find this on the vendor's public pages as at the check date. This is not a statement that the vendor lacks the capability or has not disclosed it elsewhere. Answered from what the vendor publishes on its own public pages, or from an official register where noted, as at the check date shown. Not an assessment, audit, certification or endorsement.

Question 4

What certifications does Sophiie AI publish?

Accepted Answer

Privacy policy states the company maintains alignment with ISO 27001 compliance standards. No certification body, audit report or scope is stated. Published statement: "We use multi-factor authentication, advanced threat detection systems, and maintain alignment with ISO 27001 compliance standards." (source: https://www.sophiie.ai/privacy-policy, checked 2026-07-28). Answered from what the vendor publishes on its own public pages, or from an official register where noted, as at the check date shown. Not an assessment, audit, certification or endorsement.

Question 5

Which subprocessors does Sophiie AI name?

Accepted Answer

Not found on public pages. We could not find this on the vendor's public pages as at the check date. This is not a statement that the vendor lacks the capability or has not disclosed it elsewhere. Answered from what the vendor publishes on its own public pages, or from an official register where noted, as at the check date shown. Not an assessment, audit, certification or endorsement.

Question 6

What does Sophiie AI publish about TGA status?

Accepted Answer

Not found on public pages. We could not find this on the vendor's public pages as at the check date. This is not a statement that the vendor lacks the capability or has not disclosed it elsewhere. Answered from what the vendor publishes on its own public pages, or from an official register where noted, as at the check date shown. Not an assessment, audit, certification or endorsement.

Question 7

Which practice management systems does Sophiie AI list as integrations?

Accepted Answer

Not found on public pages. We could not find this on the vendor's public pages as at the check date. This is not a statement that the vendor lacks the capability or has not disclosed it elsewhere. Answered from what the vendor publishes on its own public pages, or from an official register where noted, as at the check date shown. Not an assessment, audit, certification or endorsement.

Question 8

Which Australian or New Zealand entity does Sophiie AI contract through?

Accepted Answer

Sophiie AI Pty Ltd, ACN 679 849 453. Office address stated on contact page: Suite 6A, 50 Appel Street, Surfers Paradise QLD 4217, Australia. Published statement: "This is the privacy policy of Sophiie AI Pty Ltd ACN 679 849 453" (source: https://www.sophiie.ai/privacy-policy, checked 2026-07-28). Answered from what the vendor publishes on its own public pages, or from an official register where noted, as at the check date shown. Not an assessment, audit, certification or endorsement.

Question 9

What support hours does Sophiie AI publish?

Accepted Answer

Mon-Fri 9am to 5pm, stated on the contact page next to sales and existing-customer support phone numbers. Published statement: "Mon-Fri from 9am to 5pm." (source: https://www.sophiie.ai/contact-us, checked 2026-07-28). Answered from what the vendor publishes on its own public pages, or from an official register where noted, as at the check date shown. Not an assessment, audit, certification or endorsement.

Sophiie AI

Data storage region

Data processing region

Model provenance

Subprocessors

Certifications

TGA status

PMS integrations

ANZ entity

Support hours

What Sophiie AI publishes — answered from the record

Something wrong or out of date?