Where does PatientNotes process data?

Not disclosed / not found. We could not find this published on the vendor's public pages as at the check date. This is not a statement that the vendor lacks the capability or failed to disclose it. Answered only from what the vendor publishes on its own public pages, as at the check date shown. Not an assessment, audit, certification or endorsement.

Which AI models does PatientNotes use?

Not disclosed / not found. We could not find this published on the vendor's public pages as at the check date. This is not a statement that the vendor lacks the capability or failed to disclose it. Answered only from what the vendor publishes on its own public pages, as at the check date shown. Not an assessment, audit, certification or endorsement.

What certifications does PatientNotes publish?

HIPAA compliance stated (BAAs signed with paid customers); compliance with Australian Privacy Principles APP 1-13 stated; AES-256 at rest, TLS 1.3 in transit Published statement: "Compliant with Australian Privacy Principles (APP 1-13)" (source: https://www.patientnotes.ai/au, checked 2026-08-13). Answered only from what the vendor publishes on its own public pages, as at the check date shown. Not an assessment, audit, certification or endorsement.

PatientNotes

Ambient scribeHQ · AUWebsite As at 13 Aug 2026

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This tracker records only what each vendor has published on its own public pages. It is not an assessment, audit, certification or endorsement. Vendors change their documentation — always verify directly before making a procurement decision.

Data storage region

ValueChecked 13 Aug 2026

EU and US regions; Australian-region hosting via AWS Sydney available for practices that require it

“PatientNotes hosts in EU and US regions today. Australian-region hosting via AWS Sydney is available for practices that require it”

www.patientnotes.ai

Data processing region

ValueChecked 13 Aug 2026

Not disclosed / not found

We could not find this published on the vendor's public pages as at the check date. This is not a statement that the vendor lacks the capability or failed to disclose it.

www.patientnotes.ai

Model provenance

ValueChecked 13 Aug 2026

Not disclosed / not found

We could not find this published on the vendor's public pages as at the check date. This is not a statement that the vendor lacks the capability or failed to disclose it.

www.patientnotes.ai

Subprocessors

ValueChecked 13 Aug 2026

Not disclosed / not found

We could not find this published on the vendor's public pages as at the check date. This is not a statement that the vendor lacks the capability or failed to disclose it.

www.patientnotes.ai

Certifications

ValueChecked 13 Aug 2026

HIPAA compliance stated (BAAs signed with paid customers); compliance with Australian Privacy Principles APP 1-13 stated; AES-256 at rest, TLS 1.3 in transit

“Compliant with Australian Privacy Principles (APP 1-13)”

www.patientnotes.ai

TGA status

ValueChecked 13 Aug 2026

Not disclosed / not found

We could not find this published on the vendor's public pages as at the check date. This is not a statement that the vendor lacks the capability or failed to disclose it.

www.patientnotes.ai

PMS integrations

ValueChecked 13 Aug 2026

Best Practice, MedicalDirector (copy-paste + browser extension), Genie, Helix (copy-paste), Cliniko (allied health)

“Best Practice (copy-paste + browser extension), MedicalDirector (copy-paste + browser extension), Genie (copy-paste), Helix (copy-paste), Cliniko (allied health)”

www.patientnotes.ai

ANZ entity

ValueChecked 13 Aug 2026

Not disclosed / not found

We could not find this published on the vendor's public pages as at the check date. This is not a statement that the vendor lacks the capability or failed to disclose it.

www.patientnotes.ai

Support hours

ValueChecked 13 Aug 2026

Not disclosed / not found

We could not find this published on the vendor's public pages as at the check date. This is not a statement that the vendor lacks the capability or failed to disclose it.

www.patientnotes.ai

Common questions

What PatientNotes publishes — answered from the record

Where does PatientNotes store patient data?: ValueChecked 13 Aug 2026
EU and US regions; Australian-region hosting via AWS Sydney available for practices that require it
“PatientNotes hosts in EU and US regions today. Australian-region hosting via AWS Sydney is available for practices that require it”
www.patientnotes.ai
Answered only from what the vendor publishes on its own public pages, as at the check date shown. Not an assessment, audit, certification or endorsement.
Where does PatientNotes process data?: Not disclosed / not found
We could not find this published on the vendor's public pages as at the check date. This is not a statement that the vendor lacks the capability or failed to disclose it.
Answered only from what the vendor publishes on its own public pages, as at the check date shown. Not an assessment, audit, certification or endorsement.
Which AI models does PatientNotes use?: Not disclosed / not found
We could not find this published on the vendor's public pages as at the check date. This is not a statement that the vendor lacks the capability or failed to disclose it.
Answered only from what the vendor publishes on its own public pages, as at the check date shown. Not an assessment, audit, certification or endorsement.
What certifications does PatientNotes publish?: ValueChecked 13 Aug 2026
HIPAA compliance stated (BAAs signed with paid customers); compliance with Australian Privacy Principles APP 1-13 stated; AES-256 at rest, TLS 1.3 in transit
“Compliant with Australian Privacy Principles (APP 1-13)”
www.patientnotes.ai
Answered only from what the vendor publishes on its own public pages, as at the check date shown. Not an assessment, audit, certification or endorsement.

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