Lyrebird Health

    Ambient scribeHQ · AUWebsite As at 28 July 2026
    This tracker records only what each vendor has published on its own public pages. It is not an assessment, audit, certification or endorsement. Vendors change their documentation — always verify directly before making a procurement decision.

    Data storage region

    ValueChecked 28 July 2026
    Australia — AWS Asia-Pacific (Sydney) region, stated for application databases, transcripts, authentication and user data, speech processing and encrypted backups.
    “remains stored in Australia (AWS Asia-Pacific Sydney region) and is not transferred overseas”
    www.lyrebirdhealth.com

    Data processing region

    ValueChecked 28 July 2026
    Help centre article (dated May 2024) states transcription is performed in real time on the vendor's servers in Sydney.
    “We perform all transcription in real time on our servers in Sydney”
    help.lyrebirdhealth.com
    ValueChecked 28 July 2026
    Privacy policy (effective 16 February 2026) states language processing via Azure OpenAI in the European Union, using de-identified health information only, with region-pinning where available.
    “European Union: Azure OpenAI for language processing - de-identified health information only for AI processing, with region-pinning where available”
    www.lyrebirdhealth.com

    Model provenance

    ValueChecked 28 July 2026
    Azure OpenAI (Microsoft) stated for language processing; Deepgram and Whisper stated for speech-to-text conversion.
    “Azure OpenAI (Microsoft) for language processing Deepgram and Whisper for speech-to-text conversion”
    www.lyrebirdhealth.com

    Subprocessors

    ValueChecked 28 July 2026
    Named in privacy policy: Azure OpenAI (Microsoft), Deepgram, Whisper, AWS, Supabase, Sentry, Honeycomb, Stripe, Segment.
    “Azure OpenAI (Microsoft) for language processing Deepgram and Whisper for speech-to-text conversion AWS for secure cloud hosting and data storage Supabase for authentication and database services”
    www.lyrebirdhealth.com

    Certifications

    ValueChecked 28 July 2026
    ISO 27001 certification announced by the vendor on 6 July 2026. Vendor states alignment with APP, HIPAA and GDPR. No SOC 2 or IRAP statement found on vendor-published pages.
    “Lyrebird Health is ISO 27001 Certified Clinical AI Platform”
    www.lyrebirdhealth.com

    TGA status

    ValueChecked 28 July 2026
    Vendor states it is exempt from TGA Software as a Medical Device regulation.
    “While exempt from the Therapeutic Goods Administration (TGA) Software as a Medical Device regulation, we maintain rigorous standards to ensure non-reliance on software for clinical decisions.”
    help.lyrebirdhealth.com

    PMS integrations

    ValueChecked 28 July 2026
    Named on vendor integrations page: Bp Premier (Best Practice), BetterConsult, Cubiko, Epic, Oracle Health (Cerner), Meditech; standards stated as FHIR, HL7 v2 and SMART on FHIR.
    “Epic, Oracle Health (Cerner), and Meditech plus flexible standards (FHIR, HL7, SMART on FHIR) to support both modern and legacy environments.”
    www.lyrebirdhealth.com

    ANZ entity

    ValueChecked 28 July 2026
    Subsidio Pty Ltd, ABN 57 668 121 248 (named as the policy owner entity in the Lyrebird Health privacy policy).
    “Subsidio Pty Ltd (ABN 57 668 121 248) (we, us or our) is committed to protecting your privacy.”
    www.lyrebirdhealth.com

    Support hours

    ValueChecked 28 July 2026
    Not disclosed / not found
    We could not find this published on the vendor's public pages as at the check date. This is not a statement that the vendor lacks the capability or failed to disclose it.
    www.lyrebirdhealth.com
    Right of reply

    Something wrong or out of date?

    Are we missing something, or has this changed? Vendors and their representatives can submit a correction and we will update the entry, note the change and credit the source. Corrections are typically actioned within 2 business days.

    Submit a correction