VoiceStack (by CareStack)

    Voice agentHQ · USWebsite As at 28 July 2026
    This tracker records only what each vendor has published on its own public pages. It is not an assessment, audit, certification or endorsement. Vendors change their documentation — always verify directly before making a procurement decision.

    Data storage region

    ValueChecked 28 July 2026
    Australian privacy policy states personal information may be stored on servers located in Australia, the United States, the United Kingdom, Ireland, Netherlands, Singapore and Japan.
    “Your personal information may be stored on servers … located overseas in Australia, the United States, the United Kingdom, Ireland, Netherlands, Singapore and Japan.”
    voicestack.com

    Data processing region

    ValueChecked 28 July 2026
    Not disclosed / not found
    We could not find this published on the vendor's public pages as at the check date. This is not a statement that the vendor lacks the capability or failed to disclose it.
    voicestack.com

    Model provenance

    ValueChecked 28 July 2026
    Not disclosed / not found
    We could not find this published on the vendor's public pages as at the check date. This is not a statement that the vendor lacks the capability or failed to disclose it.
    voicestack.com

    Subprocessors

    ValueChecked 28 July 2026
    Not disclosed / not found
    We could not find this published on the vendor's public pages as at the check date. This is not a statement that the vendor lacks the capability or failed to disclose it.
    voicestack.com

    Certifications

    ValueChecked 28 July 2026
    AU site states Australian Privacy Principles, HIPAA standards, SOC 2, PCI and ISO 27001 certified. No certificate numbers, audit scope or report access are stated on the page; the site FAQ states security details are provided during security review under NDA.
    “Australian Privacy Principles, HIPAA standards, SOC 2, PCI, and ISO 27001: certified. We meet the highest security standards globally.”
    voicestack.com

    TGA status

    ValueChecked 28 July 2026
    Not disclosed / not found
    We could not find this published on the vendor's public pages as at the check date. This is not a statement that the vendor lacks the capability or failed to disclose it.
    voicestack.com

    PMS integrations

    ValueChecked 28 July 2026
    AU page integrations section lists CareStack, Zavy 360, Google Analytics, Google Ads, HubSpot, GoHighLevel and Boxly.
    “CareStack Zavy 360 Google Analytics Google Ads HubSpot GoHighLevel Boxly”
    voicestack.com

    ANZ entity

    ValueChecked 28 July 2026
    Good Methods Pty Ltd, ACN 664 796 310, Level 6, 200 Adelaide Street, Brisbane City, Queensland 4000, named as "VoiceStack" in the Australian privacy policy.
    “Good Methods Pty Ltd (ACN 664 796 310) located at, Level 6, 200 Adelaide Street, Brisbane City, Queensland 4000”
    voicestack.com

    Support hours

    ValueChecked 28 July 2026
    Not disclosed / not found
    We could not find this published on the vendor's public pages as at the check date. This is not a statement that the vendor lacks the capability or failed to disclose it.
    voicestack.com
    Right of reply

    Something wrong or out of date?

    Are we missing something, or has this changed? Vendors and their representatives can submit a correction and we will update the entry, note the change and credit the source. Corrections are typically actioned within 2 business days.

    Submit a correction