LiveAI voice agentAged careAustraliaDeployment
mecwacare
Platform: Andromeda ('Abi' companion robots)
Reported as the largest humanoid companion-robot rollout in Australian aged care; 22 units across Victorian homes as part of a wider digital/AI investment.
- Country
- Australia
- State / region
- —
- Capability
- AI voice agent
- Segment
- Aged care
- Entry type
- Deployment
- Status
- Live
- Platform vendor
- Andromeda ('Abi' companion robots)
- Value (AUD)
- —
- Contract start
- —
- Contract end / renewal
- —
- Event date
- 17 Apr 2026
- Verified on
- 28 July 2026
Evidence
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View the source — The Weekly SourceRelated entries
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AI voice agent · Australia
Uniting NSW.ACT — Cisco Webex Contact Center (partner: Optus)
'Jeanie' AI voice agent. Published beta results: >40% of inbound calls fully handled without human intervention, 35% reduction in average wait times, ~14% of inbound now handled 24/7.
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