AnnouncedPatient accessTelehealthAustraliaProgramme
Healthdirect Australia
The 3rd National Policy Roadmap for AI in Healthcare recommends an AI-enabled conversational 'front door' for national health lines including 1800MEDICARE and My Aged Care.
- Country
- Australia
- State / region
- —
- Capability
- Patient access
- Segment
- Telehealth
- Entry type
- Programme
- Status
- Announced
- Platform vendor
- —
- Value (AUD)
- —
- Contract start
- —
- Contract end / renewal
- —
- Event date
- 22 July 2026
- Verified on
- 28 July 2026
Evidence
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View the source — Australian Ageing AgendaRelated entries
Patient access · New Zealand
Whakarongorau Aotearoa (NZ Telehealth Services) — Microsoft (Azure AI / Copilot Studio)
'Welcome' AI front-door service launched across telehealth channels (1737 SMS, Women's Refuge webchat). Operates 30+ national helplines.
Triage · New Zealand
Whakarongorau Aotearoa (NZ Telehealth Services)
NZ Government telehealth package includes NZ$3.35m over four years for an AI-enabled triage and referral tool across publicly funded mental health and addiction helplines.
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