The register
    LivePatient accessTelehealthNew ZealandDeployment

    Whakarongorau Aotearoa (NZ Telehealth Services)

    Platform: Microsoft (Azure AI / Copilot Studio)

    'Welcome' AI front-door service launched across telehealth channels (1737 SMS, Women's Refuge webchat). Operates 30+ national helplines.

    Country
    New Zealand
    State / region
    —
    Capability
    Patient access
    Segment
    Telehealth
    Entry type
    Deployment
    Status
    Live
    Platform vendor
    Microsoft (Azure AI / Copilot Studio)
    Value (AUD)
    —
    Contract start
    —
    Contract end / renewal
    —
    Event date
    17 Apr 2026
    Verified on
    28 July 2026

    Evidence

    Every claim on this page is checkable against its public source. If the source has moved or is wrong, please submit a correction.

    View the source — Microsoft News

    Related entries

    Triage · New Zealand
    Whakarongorau Aotearoa (NZ Telehealth Services)

    NZ Government telehealth package includes NZ$3.35m over four years for an AI-enabled triage and referral tool across publicly funded mental health and addiction helplines.

    Patient access · Australia
    Healthdirect Australia

    The 3rd National Policy Roadmap for AI in Healthcare recommends an AI-enabled conversational 'front door' for national health lines including 1800MEDICARE and My Aged Care.

    Cadence curates public sources under Creative Commons Attribution 4.0. Corrections: hello@gocadence.ai.