Every publicly documented AI voice, ambient scribe and contact-centre deployment across Australian and New Zealand healthcare — with the source for each. Updated continuously. Free.
Last updated: 28 July 2026
The register
Every row links to its original public source. Rows without evidence are excluded by design.
8 entries match
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AI call-centre agent live; reported booking ~40% of appointments. NZ's largest primary care group (52 clinics, 360k+ enrolled patients). Vendor not publicly named.
'Welcome' AI front-door service launched across telehealth channels (1737 SMS, Women's Refuge webchat). Operates 30+ national helplines.
AI-powered contact centre handling a reported 2 million calls per year, with AI triage and transcription.
'Jeanie' AI voice agent. Published beta results: >40% of inbound calls fully handled without human intervention, 35% reduction in average wait times, ~14% of inbound now handled 24/7.
Published evaluation of ambient AI across ~7,500 outpatient consultations.
Reported as the largest humanoid companion-robot rollout in Australian aged care; 22 units across Victorian homes as part of a wider digital/AI investment.
CareHQ virtual GP service surpassed 250,000 consultations.
HealthX partnership with UCLPartners (UK) to scale digital and AI innovation, including AI scribe rollout in emergency departments.
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Cadence. (2026). The ANZ Health Voice & AI Register. Curated from public procurement records, company announcements and press. https://gocadence.ai/register — CC BY 4.0.About this register
Method. Every entry cites a public source — a tender notice, contract award, company announcement, press release or news article — with the publisher named and linked. Cadence curates, categorises and republishes; we do not fabricate, and we do not publish anything we cannot show a source for.
Inclusion criteria. An organisation appears in the register only when its use of AI voice, ambient scribe or contact-centre technology is publicly documented. Private, unannounced or under-NDA deployments are out of scope by design.
Update cadence. Continuous. Entries are added and revised as new public sources appear.
Known limits. Absence from the register is not evidence of absence. Many organisations use AI voice or scribe tooling without publishing it. Vendor market-share estimates cannot be inferred from this data alone.
Not inside knowledge. Cadence has no privileged view of any listed deployment. Every claim on this page is checkable against its cited public source.
Corrections. Something wrong or missing? Submit a correction or email hello@gocadence.ai.
Published under Creative Commons Attribution 4.0 (CC BY 4.0). Reuse anywhere with attribution.
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