{"source":"Cadence — ANZ Health Voice & AI Register","source_url":"https://gocadence.ai/register","license":"CC BY 4.0","license_url":"https://creativecommons.org/licenses/by/4.0/","attribution":"Cadence (gocadence.ai/register). Curated from public procurement records, company announcements and press. Each entry links to its original source.","generated_at":"2026-07-28T14:13:05.849Z","filters":{"view":"all","cap":[],"seg":[],"country":[],"status":[],"vendor":"","q":"","sort":"newest"},"limit":50,"offset":0,"total":20,"data":[{"id":"cdfac7e3-1660-427e-9021-85d7d88c8ea4","slug":"t-maki-health-voice-agent-deployment","organisation":"Tāmaki Health","segment":"gp","country":"NZ","state":null,"entry_type":"deployment","platform_vendor":null,"capability":"voice_agent","status":"live","scale_note":"AI call-centre agent live; reported booking ~40% of appointments. NZ's largest primary care group (52 clinics, 360k+ enrolled patients). Vendor not publicly named.","value_aud":null,"currency":"NZD","contract_start":null,"contract_end":null,"evidence_url":"https://www.hinz.org.nz/news/726162/AI-call-centre-agent-reduces-DNAs-and-improves-access.htm","evidence_publisher":"Health Informatics New Zealand (HiNZ)","event_date":"2026-04-27","verified_on":"2026-07-28","notes":null,"matched_terms":[],"created_at":"2026-07-28T12:46:19.890709+00:00","updated_at":"2026-07-28T12:46:19.890709+00:00"},{"id":"b6db7c91-2442-45a9-a4b5-7b65b38cef7c","slug":"whakarongorau-aotearoa-nz-telehealth-services-patient-access-deployment","organisation":"Whakarongorau Aotearoa (NZ Telehealth Services)","segment":"telehealth","country":"NZ","state":null,"entry_type":"deployment","platform_vendor":"Microsoft (Azure AI / Copilot Studio)","capability":"patient_access","status":"live","scale_note":"'Welcome' AI front-door service launched across telehealth channels (1737 SMS, Women's Refuge webchat). Operates 30+ national helplines.","value_aud":null,"currency":"NZD","contract_start":null,"contract_end":null,"evidence_url":"https://news.microsoft.com/source/asia/features/whakarongorau-aotearoa-new-zealand-telehealth-services-launches-ai-welcome-service/","evidence_publisher":"Microsoft News","event_date":"2026-04-17","verified_on":"2026-07-28","notes":null,"matched_terms":[],"created_at":"2026-07-28T12:46:19.890709+00:00","updated_at":"2026-07-28T12:46:19.890709+00:00"},{"id":"0bf03ab5-3c5b-4b0c-a2e0-63729706c0d7","slug":"nz-health-group-healthcarenz-geneva-contact-centre-deployment","organisation":"NZ Health Group (HealthcareNZ / Geneva)","segment":"aged_care","country":"NZ","state":null,"entry_type":"deployment","platform_vendor":null,"capability":"contact_centre","status":"live","scale_note":"AI-powered contact centre handling a reported 2 million calls per year, with AI triage and transcription.","value_aud":null,"currency":"NZD","contract_start":null,"contract_end":null,"evidence_url":"https://www.hinz.org.nz/news/730822/NZ-Health-Group-processes-2-million-calls-a-year-through-AI-powered-contact-centre.htm","evidence_publisher":"Health Informatics New Zealand (HiNZ)","event_date":"2026-07-08","verified_on":"2026-07-28","notes":null,"matched_terms":[],"created_at":"2026-07-28T12:46:19.890709+00:00","updated_at":"2026-07-28T12:46:19.890709+00:00"},{"id":"59d3b2a2-0b5d-4dfc-ba37-f69f5c6fb98c","slug":"uniting-nsw-act-voice-agent-deployment","organisation":"Uniting NSW.ACT","segment":"aged_care","country":"AU","state":null,"entry_type":"deployment","platform_vendor":"Cisco Webex Contact Center (partner: Optus)","capability":"voice_agent","status":"live","scale_note":"'Jeanie' AI voice agent. Published beta results: >40% of inbound calls fully handled without human intervention, 35% reduction in average wait times, ~14% of inbound now handled 24/7.","value_aud":null,"currency":"AUD","contract_start":null,"contract_end":null,"evidence_url":"https://blog.webex.com/customer-experience/uniting-nsw-act-webex-providing-exceptional-customer-experiences-launch-jeanie-ai-agent/","evidence_publisher":"Cisco / Webex","event_date":"2025-10-23","verified_on":"2026-07-28","notes":null,"matched_terms":[],"created_at":"2026-07-28T12:46:19.890709+00:00","updated_at":"2026-07-28T12:46:19.890709+00:00"},{"id":"de6e9082-91f0-49aa-9bba-90e97820f790","slug":"gold-coast-health-qld-hhs-ambient-scribe-deployment","organisation":"Gold Coast Health (QLD HHS)","segment":"public_health","country":"AU","state":null,"entry_type":"deployment","platform_vendor":null,"capability":"ambient_scribe","status":"live","scale_note":"Published evaluation of ambient AI across ~7,500 outpatient consultations.","value_aud":null,"currency":"AUD","contract_start":null,"contract_end":null,"evidence_url":"https://www.pulseit.news/australian-digital-health/gold-coast-hhs-rates-ambient-ai/","evidence_publisher":"Pulse+IT","event_date":"2026-07-02","verified_on":"2026-07-28","notes":null,"matched_terms":[],"created_at":"2026-07-28T12:46:19.890709+00:00","updated_at":"2026-07-28T12:46:19.890709+00:00"},{"id":"3040021f-0b73-4107-bca1-82c9b51677a7","slug":"mecwacare-voice-agent-deployment","organisation":"mecwacare","segment":"aged_care","country":"AU","state":null,"entry_type":"deployment","platform_vendor":"Andromeda ('Abi' companion robots)","capability":"voice_agent","status":"live","scale_note":"Reported as the largest humanoid companion-robot rollout in Australian aged care; 22 units across Victorian homes as part of a wider digital/AI investment.","value_aud":null,"currency":"AUD","contract_start":null,"contract_end":null,"evidence_url":"https://www.theweeklysource.com.au/mecawacare-in-largest-rollout-of-humanoid-companion-robots/","evidence_publisher":"The Weekly Source","event_date":"2026-04-17","verified_on":"2026-07-28","notes":null,"matched_terms":[],"created_at":"2026-07-28T12:46:19.890709+00:00","updated_at":"2026-07-28T12:46:19.890709+00:00"},{"id":"78defadc-179e-4b8f-adea-e8a6308f1efa","slug":"southern-cross-healthcare-nz-patient-access-deployment","organisation":"Southern Cross Healthcare (NZ)","segment":"hospital","country":"NZ","state":null,"entry_type":"deployment","platform_vendor":"CareHQ","capability":"patient_access","status":"live","scale_note":"CareHQ virtual GP service surpassed 250,000 consultations.","value_aud":null,"currency":"NZD","contract_start":null,"contract_end":null,"evidence_url":"https://www.hinz.org.nz/news/730831/CareHQ-surpasses-250000-consultations-as-demand-grows.htm","evidence_publisher":"Health Informatics New Zealand (HiNZ)","event_date":"2026-07-09","verified_on":"2026-07-28","notes":null,"matched_terms":[],"created_at":"2026-07-28T12:46:19.890709+00:00","updated_at":"2026-07-28T12:46:19.890709+00:00"},{"id":"e0a578c2-0e72-45a3-b610-454bd6940daf","slug":"health-new-zealand-te-whatu-ora-ambient-scribe-procurement","organisation":"Health New Zealand — Te Whatu Ora","segment":"public_health","country":"NZ","state":null,"entry_type":"procurement","platform_vendor":null,"capability":"ambient_scribe","status":"procuring","scale_note":"National 'AI Ambient Scribes Open Panel' (RFP 4202). Panel award pending at time of publication; gates further licences across the system.","value_aud":null,"currency":"NZD","contract_start":null,"contract_end":null,"evidence_url":"https://www.gets.govt.nz/HEALTHNZ/ExternalTenderDetails.htm?id=33872748","evidence_publisher":"GETS (NZ Government Electronic Tenders Service)","event_date":"2026-05-07","verified_on":"2026-07-28","notes":null,"matched_terms":[],"created_at":"2026-07-28T12:46:19.890709+00:00","updated_at":"2026-07-28T12:46:19.890709+00:00"},{"id":"f6fdc4a7-3585-41f1-8e25-b359e4abe7a1","slug":"children-s-health-queensland-hhs-ambient-scribe-procurement","organisation":"Children's Health Queensland HHS","segment":"public_health","country":"AU","state":null,"entry_type":"procurement","platform_vendor":null,"capability":"ambient_scribe","status":"procuring","scale_note":"Open tender for an enterprise-wide Digital AI Scribe solution (VendorPanel ref VP514740), closing 30 July 2026.","value_aud":null,"currency":"AUD","contract_start":null,"contract_end":null,"evidence_url":"https://qld2032.com/tenders/","evidence_publisher":"VendorPanel / QLD tender listings","event_date":"2026-07-30","verified_on":"2026-07-28","notes":null,"matched_terms":[],"created_at":"2026-07-28T12:46:19.890709+00:00","updated_at":"2026-07-28T12:46:19.890709+00:00"},{"id":"dcbbd3f3-8a6c-4b4d-9ec8-4be63e98f294","slug":"department-of-health-disability-and-ageing-cth-contact-centre-procurement","organisation":"Department of Health, Disability and Ageing (Cth)","segment":"public_health","country":"AU","state":null,"entry_type":"procurement","platform_vendor":null,"capability":"contact_centre","status":"procuring","scale_note":"RFT Health/E26-205921 — end-to-end delivery of the National Cancer Screening Register, scope explicitly including call centre services. Closed 28 Aug 2026.","value_aud":null,"currency":"AUD","contract_start":null,"contract_end":null,"evidence_url":"https://www.tenders.gov.au/Atm/Show/f839a57d-8916-4bc5-9c37-2a9b43651a4d","evidence_publisher":"AusTender","event_date":"2026-06-29","verified_on":"2026-07-28","notes":null,"matched_terms":[],"created_at":"2026-07-28T12:46:19.890709+00:00","updated_at":"2026-07-28T12:46:19.890709+00:00"},{"id":"e92e4d85-cf1d-4e37-bec3-14ee38edaac2","slug":"health-new-zealand-te-toka-tumai-auckland-patient-access-procurement","organisation":"Health New Zealand — Te Toka Tumai Auckland","segment":"public_health","country":"NZ","state":null,"entry_type":"procurement","platform_vendor":null,"capability":"patient_access","status":"announced","scale_note":"Notice of Intent published for future procurement under the Health Digital Investment Plan (HDIP); open to 25 Nov 2026.","value_aud":null,"currency":"NZD","contract_start":null,"contract_end":null,"evidence_url":"https://www.gets.govt.nz/HEALTHNZ/ExternalTenderDetails.htm?id=33099110","evidence_publisher":"GETS (NZ Government Electronic Tenders Service)","event_date":"2026-07-15","verified_on":"2026-07-28","notes":null,"matched_terms":[],"created_at":"2026-07-28T12:46:19.890709+00:00","updated_at":"2026-07-28T12:46:19.890709+00:00"},{"id":"da29460b-d0aa-48c7-89db-2679b45146f7","slug":"department-of-health-disability-and-ageing-cth-contact-centre-award","organisation":"Department of Health, Disability and Ageing (Cth)","segment":"public_health","country":"AU","state":null,"entry_type":"award","platform_vendor":null,"capability":"contact_centre","status":"awarded","scale_note":"Federal contract for Contact Centre Services. Renewal window opens ahead of the December 2028 expiry.","value_aud":null,"currency":"AUD","contract_start":null,"contract_end":"2028-12-21","evidence_url":"https://www.tenders.gov.au/cn/search","evidence_publisher":"AusTender (contract notice)","event_date":"2025-12-22","verified_on":"2026-07-28","notes":null,"matched_terms":[],"created_at":"2026-07-28T12:46:19.890709+00:00","updated_at":"2026-07-28T12:46:19.890709+00:00"},{"id":"0921083b-0c2b-424f-be0b-382d97ff6745","slug":"department-of-health-disability-and-ageing-cth-telephony-award","organisation":"Department of Health, Disability and Ageing (Cth)","segment":"public_health","country":"AU","state":null,"entry_type":"award","platform_vendor":null,"capability":"telephony","status":"awarded","scale_note":"Federal contract for Managed Unified Communications Services, expiring January 2029.","value_aud":null,"currency":"AUD","contract_start":null,"contract_end":"2029-01-31","evidence_url":"https://www.tenders.gov.au/cn/search","evidence_publisher":"AusTender (contract notice)","event_date":"2026-02-01","verified_on":"2026-07-28","notes":null,"matched_terms":[],"created_at":"2026-07-28T12:46:19.890709+00:00","updated_at":"2026-07-28T12:46:19.890709+00:00"},{"id":"0fbeb0d5-b60f-42ca-b80b-431252c0c168","slug":"east-metropolitan-health-service-wa-telephony-award","organisation":"East Metropolitan Health Service (WA)","segment":"public_health","country":"AU","state":null,"entry_type":"award","platform_vendor":"Cisco (hosted Unified Communications)","capability":"telephony","status":"awarded","scale_note":"Contract awarded for supply and implementation of a hosted Cisco Unified Communications platform, ahead of Mount Lawley Hospital's transition into EMHS.","value_aud":null,"currency":"AUD","contract_start":null,"contract_end":null,"evidence_url":"https://govmarket.com.au/contract/supply-and-implementation-of-hosted-cisco-unified-communications","evidence_publisher":"GovMarket","event_date":"2026-05-22","verified_on":"2026-07-28","notes":null,"matched_terms":[],"created_at":"2026-07-28T12:46:19.890709+00:00","updated_at":"2026-07-28T12:46:19.890709+00:00"},{"id":"dfaa56a0-3760-4ee3-9187-759032711c7d","slug":"comcare-telephony-award","organisation":"Comcare","segment":"public_health","country":"AU","state":null,"entry_type":"award","platform_vendor":null,"capability":"telephony","status":"awarded","scale_note":"Datalinks and Telephony Services contract, expiring February 2027.","value_aud":null,"currency":"AUD","contract_start":null,"contract_end":"2027-02-10","evidence_url":"https://www.tenders.gov.au/cn/search","evidence_publisher":"AusTender (contract notice)","event_date":"2024-02-12","verified_on":"2026-07-28","notes":null,"matched_terms":[],"created_at":"2026-07-28T12:46:19.890709+00:00","updated_at":"2026-07-28T12:46:19.890709+00:00"},{"id":"c504ff89-a2d0-4dca-aff2-91ed269a64b6","slug":"nsw-health-ehealth-nsw-ambient-scribe-programme","organisation":"NSW Health / eHealth NSW","segment":"public_health","country":"AU","state":null,"entry_type":"programme","platform_vendor":null,"capability":"ambient_scribe","status":"announced","scale_note":"NSW Budget 2026-27 commits A$38.7m to roll out AI scribe technology to up to 6,000 clinicians statewide. Supplier panel (HT25057) closed Dec 2025; award not public at time of publication.","value_aud":null,"currency":"AUD","contract_start":null,"contract_end":null,"evidence_url":"https://www.healthservicesdaily.com.au/nsw-health-commits-38-7m-to-ai-scribes-for-up-to-6000-clinicians/48224","evidence_publisher":"Health Services Daily","event_date":"2026-06-30","verified_on":"2026-07-28","notes":null,"matched_terms":[],"created_at":"2026-07-28T12:46:19.890709+00:00","updated_at":"2026-07-28T12:46:19.890709+00:00"},{"id":"4b76c9ea-462d-4cbf-843a-13e28c76057b","slug":"whakarongorau-aotearoa-nz-telehealth-services-triage-programme","organisation":"Whakarongorau Aotearoa (NZ Telehealth Services)","segment":"telehealth","country":"NZ","state":null,"entry_type":"programme","platform_vendor":null,"capability":"triage","status":"announced","scale_note":"NZ Government telehealth package includes NZ$3.35m over four years for an AI-enabled triage and referral tool across publicly funded mental health and addiction helplines.","value_aud":null,"currency":"NZD","contract_start":null,"contract_end":null,"evidence_url":"https://www.rnz.co.nz/news/politics/707714/govt-announces-10-million-boost-to-telehealth-services","evidence_publisher":"RNZ","event_date":"2026-07-13","verified_on":"2026-07-28","notes":null,"matched_terms":[],"created_at":"2026-07-28T12:46:19.890709+00:00","updated_at":"2026-07-28T12:46:19.890709+00:00"},{"id":"7b574133-0671-438e-a650-22ba098fa374","slug":"st-vincent-s-health-australia-triage-programme","organisation":"St Vincent's Health Australia","segment":"hospital","country":"AU","state":null,"entry_type":"programme","platform_vendor":null,"capability":"triage","status":"announced","scale_note":"Group CEO outlined plans for a 24/7 national command centre using medical-grade wearables, AI-assisted triage and logistics-style coordination; reported as actively seeking partners.","value_aud":null,"currency":"AUD","contract_start":null,"contract_end":null,"evidence_url":"https://www.theweeklysource.com.au/st-vincents-is-predicting-the-collapse-of-the-current-health-system/","evidence_publisher":"The Weekly Source","event_date":"2026-05-15","verified_on":"2026-07-28","notes":null,"matched_terms":[],"created_at":"2026-07-28T12:46:19.890709+00:00","updated_at":"2026-07-28T12:46:19.890709+00:00"},{"id":"150b192e-e150-4fb0-a936-963be891a1c1","slug":"health-new-zealand-te-whatu-ora-ambient-scribe-programme","organisation":"Health New Zealand — Te Whatu Ora","segment":"public_health","country":"NZ","state":null,"entry_type":"programme","platform_vendor":null,"capability":"ambient_scribe","status":"live","scale_note":"HealthX partnership with UCLPartners (UK) to scale digital and AI innovation, including AI scribe rollout in emergency departments.","value_aud":null,"currency":"NZD","contract_start":null,"contract_end":null,"evidence_url":"https://www.hinz.org.nz/news/730824/Health-NZ-international-partnership-strengthens-digital-innovation.htm","evidence_publisher":"Health Informatics New Zealand (HiNZ)","event_date":"2026-07-08","verified_on":"2026-07-28","notes":null,"matched_terms":[],"created_at":"2026-07-28T12:46:19.890709+00:00","updated_at":"2026-07-28T12:46:19.890709+00:00"},{"id":"2f35f1de-a60e-4456-9738-015f0cd34eea","slug":"healthdirect-australia-patient-access-programme","organisation":"Healthdirect Australia","segment":"telehealth","country":"AU","state":null,"entry_type":"programme","platform_vendor":null,"capability":"patient_access","status":"announced","scale_note":"The 3rd National Policy Roadmap for AI in Healthcare recommends an AI-enabled conversational 'front door' for national health lines including 1800MEDICARE and My Aged Care.","value_aud":null,"currency":"AUD","contract_start":null,"contract_end":null,"evidence_url":"https://www.australianageingagenda.com.au/executive/ai-is-here-but-aged-care-policy-lags/","evidence_publisher":"Australian Ageing Agenda","event_date":"2026-07-22","verified_on":"2026-07-28","notes":null,"matched_terms":[],"created_at":"2026-07-28T12:46:19.890709+00:00","updated_at":"2026-07-28T12:46:19.890709+00:00"}]}