Department of Health, Disability and Ageing (Cth)
Federal contract for Contact Centre Services. Renewal window opens ahead of the December 2028 expiry.
- Country
- Australia
- State / region
- —
- Capability
- Contact centre
- Segment
- Public health
- Entry type
- Award
- Status
- Awarded
- Platform vendor
- —
- Value (AUD)
- —
- Contract start
- —
- Contract end / renewal
- 21 Dec 2028
- Event date
- 22 Dec 2025
- Verified on
- 28 July 2026
Evidence
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View the source — AusTender (contract notice)Related entries
Published evaluation of ambient AI across ~7,500 outpatient consultations.
National 'AI Ambient Scribes Open Panel' (RFP 4202). Panel award pending at time of publication; gates further licences across the system.
Open tender for an enterprise-wide Digital AI Scribe solution (VendorPanel ref VP514740), closing 30 July 2026.
RFT Health/E26-205921 — end-to-end delivery of the National Cancer Screening Register, scope explicitly including call centre services. Closed 28 Aug 2026.
Notice of Intent published for future procurement under the Health Digital Investment Plan (HDIP); open to 25 Nov 2026.
Federal contract for Managed Unified Communications Services, expiring January 2029.
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